A research and service design consultancy  

We help real businesses solve real  problems, delivering growth, change and cut through.

Mimosa Partners uses service design methodology to help business deliver solutions that meet the needs of their people and their customers.

We are…

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Evidence-based

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Strategic

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Human-focused

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Creative

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Pragmatic

What we do

Product/
Market Fit

Want to increase growth by taking a new  product to market? We can ensure you understand the customer need your product is solving and its value. We help define your product/market fit to ensure a success.

Service
Design

Are you looking to improve your customer experience while simultaneously improving business operations? We can help define and refine various elements through service design methodology to improve business outcomes.

Business
Design

Are your teams struggling to deliver  effective change? Lost in a mire of analysis and a list of items you've prioritised ten times but are still not delivering? Are you lacking collaboration across the silos? Let us help you move forward.

How we do it

Mimosa Partners uses a mix of quant and qual research methods to create an evidence-base that informs the future-state strategy and service design

Start with
the evidence

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We map the right level of organisational system and service to understand the root cause of issues and ensure that when we deliver change it doesn’t result in unforeseen systemic impacts.

Consider big picture impacts

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Imagine the
future

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While data helps us understand the past, it takes creativity and the ability to imagine the possible to design a new future. We help you consider the “what if”.

Share
the
story

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Any new approach needs to be communicated broadly and effectively. Mimosa Partners specialises in simple and elegant narratives for teams, senior stakeholders, boards and more.