Mimosa Partners takes a human-centred approach to solving business problems – working with your people, customers and community to get change moving and drive growth.
A research and service design consultancy
We are…
Evidence-based
Strategic
Human-centred
Creative
Pragmatic
What we do
Want to increase growth by taking a new product to market? We can ensure you understand the customer need your product is solving and its value. We help define your product/market fit to ensure a success.
Co-design
Need a new service or change to land well? We bring customers, staff and stakeholders together to shape and test ideas early – so you invest in what works, avoid costly rework and get buy-in from the people who have to make it happen.
Are your teams struggling to deliver effective change? Lost in a mire of analysis and a list of items you've prioritised ten times but are still not delivering? Are you lacking collaboration across the silos? Let us help you move forward.
Are you looking to improve your customer experience while simultaneously improving business operations? We can help define and refine various elements through service design methodology to improve business outcomes.
How we do it
We combine research with customers and staff with your business data, so decisions are grounded in what people need and where the real costs and issues sit.
Start with the evidence
We map the right level of organisational system and service to understand the root cause of issues and ensure that when we deliver change it doesn’t result in unforeseen systemic impacts.
Consider big picture impacts
While data helps us understand the past, it takes creativity to imagine what's possible. We use co-design to test ideas with the people who will use and deliver them – so solutions are practical, have buy-in and deliver results for the business.
Design the future together
Any new approach needs to be communicated broadly and effectively. Mimosa Partners specialises in simple and elegant narratives for teams, senior stakeholders, boards and more.
Share the story
Have a problem you’d like help solving?
We’d love to hear from you.